I’ve just come to learn of some very sad news.
A couple of weeks ago I noticed that the image for the MicroCharts product that I was linking to on the right side of my pages wasn’t appearing. I sent email off to BonaVista Systems asking if a replacement was available, but I hadn’t received a reply. Thinking that this was highly unusual, this evening I thought that I’d follow up, and visited the BonaVista Systems site, only to find the following:
I remembered that Andreas Lipphardt, who ran the company, had worked with the group at XLCubed.com, and there found the news that he had recently passed away. (I trust this information to be accurate, and have no reason to believe otherwise.)
For those who had purchased software (including MicroCharts) from BonaVista Systems, per the aforementioned news link, you’ll now want to contact XLCubed.com for any support issues that you may have. “Should MicroChart customers have issues then as a tribute to Andreas’ contribution to our company we will attempt to assist if and where we can.”
I tested my link to the page that let customers purchase the MicroCharts software, and it seems that the e-commerce provider that BonaVista Systems was using will still sell you a copy of the software. But knowing that support for it is probably not available in the long term, I’ve accordingly removed the links to purchase MicroCharts software from my site.
In memoriam.
{ 4 comments… read them below or add one }
Sad to hear of Andreas Lipphardt’s passing.
Microcharts allowed up to produce the most impressive performance dashboards within the organisation.
Are you able to assist with Microcharts issues, or do you know if Bonavista has been aquired by another company.
We have been having problems with Microcharts, particularly after a coporate upgrade to Excel 2010. Problems have included Excel struggling or sometimes crashing when changes are made. Changes reverting back to original configuration and Microcharts visuals changing to a “hybid” between Microcharts and Image format.
Regards
Alan
No, I am not able to assist with MicroCharts issues Alan.
I just wanted to ensure that I did whatever I could to inform those MicroCharts customers who purchased the product via this site of the situation. As mentioned in the post, for support you’ll want to contact the people at XLCubed.com who may be able to help. Although I did earn some commissions for referring customers, at no point to was I ever informed of the identities of those customers, as is usually the case with such affiliate agreements. So making people aware via my site is all that I can do.
Hopefully you’ll get your MicroCharts issues sorted out soon.
This is very sad. He was always extremely responsive to questions.
Yes, he certainly was responsive. That’s why I thought it was so unusual when I didn’t receive reply to my query.